Buying or selling a vehicle often comes with plenty of questions, and we're here to help. Whether you're purchasing your first car, searching for a specific model, looking to sell your current vehicle, or simply want to understand more about our services, this page answers many of the questions we hear every day.
As an independent used car dealer in Trowbridge, we've created these FAQs to give you clear, honest information about buying used cars, vehicle preparation, warranties, vehicle sourcing, trade sales and more. If you can't find the answer you're looking for, our friendly team is always happy to help.
Need Help Right Away?
FAQs About Our Used Car Dealer In Trowbridge
Buying A Used Car
-
The right vehicle depends on your lifestyle, budget and driving habits. Consider how many passengers you'll regularly carry, your annual mileage, fuel type, insurance costs and the features that matter most to you. If you're unsure, we'll take the time to understand your requirements and recommend vehicles that genuinely suit your needs.
-
Buying from an independent dealership gives you the opportunity to receive a more personal service. As a used car dealer in Trowbridge, we carefully select our vehicles, prepare them to a high standard and offer honest advice without high-pressure sales tactics. Our goal is to help you buy with confidence and build long-term relationships with our customers.
-
When viewing a used vehicle, it's worth checking the overall condition inside and out, reviewing the service history, inspecting the tyres and bodywork, and making sure everything feels right during your visit. Asking questions about maintenance and previous servicing can also help you make an informed decision.
-
Should I Test Drive A Used Car Before Buying?
Yes. A test drive gives you the opportunity to check how the vehicle feels on the road, how comfortable it is, and whether everything operates as expected. If you'd like to arrange a viewing and discuss a test drive, simply contact our team.
-
Yes. Mileage is only one part of a vehicle's history. A higher mileage car that has been regularly serviced and well maintained can often be a better investment than a lower mileage vehicle that hasn't been looked after. We always recommend considering the vehicle's overall condition and maintenance record rather than mileage alone.
-
The best choice depends on how and where you drive. Drivers covering longer motorway journeys may benefit from diesel, while petrol cars are often well suited to shorter everyday trips. Hybrid and electric vehicles can also be worth considering depending on your driving habits and access to charging. If you're unsure, we'll happily discuss your requirements and help you choose the right option.
-
Yes. If you've found a vehicle you're interested in, we recommend getting in touch as soon as possible to discuss availability. Popular vehicles can sell quickly, and we'll explain the reservation process and answer any questions you may have.
Vehicle Preparation & Warranty
-
Yes. Every retail vehicle undergoes a comprehensive 175-point pre-delivery inspection before being advertised or collected. This preparation process helps ensure each vehicle meets our standards before it reaches its new owner.
-
Our pre-delivery inspection covers a wide range of checks to help confirm the vehicle is ready for the road. It forms an important part of our preparation process and allows us to present every retail vehicle to a high standard before sale.
-
Yes. Our retail vehicles include a 90-day AutoGuard warranty as standard. If you'd like additional protection, warranty cover can also be extended for 12, 24 or 36 months.
-
Every retail vehicle is sold with a minimum of three months' MOT remaining, helping to give you added reassurance when you drive away.
-
Yes. We encourage customers to visit our dealership to inspect vehicles in person, compare different models and ask any questions they may have. Seeing a vehicle first-hand often makes choosing the right one much easier.
Vehicle Sourcing
-
If your ideal vehicle isn't currently in stock, our vehicle sourcing service can help. We'll discuss your preferred make, model, budget, mileage and specification before using our industry network to search for a suitable vehicle on your behalf.
-
Yes. Alongside everyday vehicles, we regularly help customers find premium and performance models. If you're searching for something specific, we'll do our best to source a vehicle that matches your requirements.
-
Yes. We'll always take your budget into account and recommend suitable options wherever possible. Our aim is to help you find the right balance between value, reliability and the features you're looking for.
Selling Or Trading In Your Vehicle
-
Yes. If you're simply looking to sell your vehicle, we're happy to discuss your options and provide a fair, transparent valuation based on its condition, history, specification and current market demand.
-
We consider several factors, including the vehicle's age, mileage, condition, service history, specification and current market demand. This allows us to provide a realistic valuation rather than relying solely on automated pricing tools.
-
Yes. If you're buying one of our vehicles, we can assess your current car and discuss part exchange options to help reduce the cost of your next purchase.
Trade Sales & Budget Vehicles
-
Trade sale vehicles are typically older part exchange vehicles, higher mileage cars or stock that falls outside our normal retail criteria. They're sold at lower prices and are ideal for buyers looking for affordable motoring or those who are comfortable maintaining older vehicles.
-
Yes. Trade sale vehicles receive a pre-delivery inspection check and have a valid MOT at the point of sale. They're sold as seen, and we'll always explain their condition clearly so you can make an informed decision.
-
Trade sale vehicles are generally older, have higher mileage or require a different level of preparation than our retail stock. They're priced accordingly, making them an affordable option for many buyers.
Visiting KLS Automotive
-
Our dealership is located at 28a Union Street, Trowbridge, Wiltshire, BA14 8RY, and we welcome customers from Trowbridge, Westbury, Melksham, Frome, Bradford-on-Avon and the surrounding Wiltshire area.
-
Our current opening hours are:
Monday to Saturday: 9:00am to 6:00pm
Sunday: 11:00am to 5:00pm
If you're travelling from further afield, it's always worth contacting us before your visit to check vehicle availability.
-
Yes. Alongside our selection of used cars, we also stock a range of used bikes. Availability changes regularly, so we recommend checking our latest stock online or contacting our team for more information.
If you haven't found the information you were looking for, our team is always happy to help.
As a trusted used car dealer in Trowbridge, we're here to answer your questions, whether you'd like to discuss a particular vehicle, our vehicle sourcing service, selling your current car, or anything else before visiting our dealership.
We'll always provide honest advice, straightforward answers, and the support you need to make an informed decision.
KLS Automotive, 28a Union Street, Trowbridge, Wiltshire BA14 8RY
Phone: 01225 941192
Mobile: 07934 161077
Email: admin@kls-automotive.com